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FAQ's

For regularly scheduled trips May-August, you do not need to make reservations unless you want to sit in our Lounge Car, book a Private Caboose Ride, or book an Engine ride. During the month of September, please make all reservations online. Reservations are also suggested, but not necessary during our Winter Rides and all Special Rides, including but not limited to Holiday Express, Sweetheart Train and Easter Express. 

We don’t have a senior discount. We do offer a military discount for active and non-active members. Please call for the code to book online or have a military ID available when you purchase your tickets in person. 

Yes, during our spring, summer and fall seasons, friendly, leashed dogs are allowed in our coach class seating. Unfortunately, we are not able to allow dogs into our Lounge Car seats (unless special accommodations need to be made ex. service animals)

We will ask all owners to sign a waver for their animal once on board the train. The waver serves as the dogs ticket to ride. Pets on Board the Train!

Generally coach seating is all first come first serve, and patrons can select their seats as they wish. However, management reserves the right to reserve or section off seats as needed. These sections will be clearly marked with signs.

On occasion, due to large events, patrons may be asked by employees to sit closer to other parties to accommodate all passengers. Directives of the crew and staff must be adhered to by all passengers. 

Lounge car seating is reserved by patrons when they book their tickets. Every effort will be made to keep you in the seats that you select at check out, however, their may be certain cases when we need to reassign seats to accommodate passengers or maintain train operations. 

Please feel free to bring your own food and drink on board, but no outside alcohol.

We do have snacks and drinks on board in our boxcar for your convenience. 

The general seating area of the train is not heated. We have 150 enclosed seats, and 150 open air seats. In May, June, September and October it has been known to snow. Please check the weather for the day of your trip and bring appropriate layers.

The Lounge Car is fully enclosed and heated. We have two person tables (Fir) and four person tables (Spruce) all tables are sold by table not per person. 

Yes, we have five restrooms available on board, including one that is handicap accessible. 

Yes: our north parking lot is available for busses, RVs or oversized vehicles.

Yes: we can accommodate both wheelchairs and walkers, if you need assistance and would like to board early please let the ticket counter know and our guide will be happy to assist you getting on board the train. Please note that while we have had few problems our ramp does not meet ADA standards. 

  1. Tickets are non refundable for any reason including weather, sickness or other event, see below for more detail.
  2. General seating is first come first serve.
  3. Animals are only allowed in general seating in the summer/fall with a signed waiver. No animals are allowed on the Winter or Holiday Express trips.
  4. Weather happens, it is your responsibility to be dressed appropriately and make timing accommodations for both weather and construction. Refunds will not be made in the event of inclement weather if the train still runs.
  5. Tickets are held at will call. You will need to check in at the Depot prior to boarding.
  6. We typically don’t sell out, unless you are coming in September or December. Therefore we encourage you to consider all extenuating circumstances before booking. 

Refunds will not be made in the event of inclement weather.

Our Cancellation Policy: Tickets for all trains are non-refundable. We understand that given certain circumstances you may need to move your trip out to another date or excursion. We are happy to do so if capacity allows. Changes to a reservation such as date, time, or type of car are subject to a $6.00 fee per ticket regardless of when the change is made. All changes must be made prior to the original trip date. All ticket changes must be used within 90 days of the original trip booked. After 90 days of the first trip booked, tickets and funds are forfeit.

In the event of a no-show or late arrival, no refunds will be offered. We do reserve the right to sell your ticket if you do not check in at will call 15 minutes prior to your scheduled departure. No refunds will be given.

Delays & Service Interruptions: While every effort is made to maintain our schedules, mechanical issues, or weather conditions, may cause delays, or in rare cases, train cancellations. The Leadville Colorado & Southern Railroad Company will not be held liable for any delays or cancellations, whatever the cause. Our trips run regardless of the weather unless conditions become unsafe for operations. Refunds will not be made in the event of inclement weather if the train still runs.

Accessibility: We have a ramp and accessible car and restroom on during the summer season. For our holiday and winter express we have access to our lounge cars. If you use a wheelchair please inform us on your reservation in the comments.

Car Information: General Seating: – summer. Seats are padded and facing outward towards the scenery. Seats are located both indoor and outdoor. Several have a roof, some have no covering. All seating is on a first come first served basis. Boarding takes place one half hour before departure.

Lounge Car: winter express and holiday express, summer options: Seats are grouped in tables with seating for 1-2 on a fir table and 1-4 for a spruce table. Seating options include table and padded booth seating. They are fixed and assigned seats. We try to staff a lounge car attendant per car that is booked. On occasion due to illness or other needs, we may not be able to staff the car. In that event we encourage people to go to the concession car for their snacks and beverages. Lounge cars are heated in the winter. We do try to keep them comfortable, however not everyone’s definition of comfortable is the same. Please speak nicely to your attendant if you desire the heat turned up or down. They shall act in the best interest of all passengers.

Although unlikely, the Leadville Railroad may change your seat selection for any reason. Reasons include: an unexpected service interruption to your selected car, reseating to accommodate another passenger with special needs, needing to accommodate all passengers on a busy trip. Directives of the staff must be adhered to at all times.

The Leadville Railroad and its agents reserve the right to refuse service or de-board passengers for disruptive or offensive behavior.

Passengers are prohibited from bringing alcoholic beverages or firearms on the train.

Smoking is not allowed on board the Leadville Railroad (this includes e-cigarettes and other similar devices.)

Train FYI

The Leadville Railroad train offers roundtrip train rides. 

They are narrated for half of the trip.

Concessions are on board for sale.

Restrooms are on board the train.

Bring your own food and drinks, you may not bring alcohol on board. We do sell alcohol in the concession car.

 In Summer and fall, animals are allowed on the train in the general seating with signature of the animal waiver, any and all animals are subject to the waiver.  For the Holiday and Winter Express trips no animals are allowed on the train.

Strollers and Car Seats are not recommended in the lounge car. Please leave these items in your vehicle.

Weather Conditions: We are at 10,000 feet in the Rocky Mountains. Even our summers are cool. Bring layers and dress warm. You should bring layers for all weather conditions. In the winter it can be below freezing if you leave the heated lounge cars. It is your responsibility to review the weather conditions before your arrival. Refunds will not be made in the event of inclement weather if the train still runs.

The Leadville Railroad offers a gift card. Please click the link Gift Cards Today to purchase. You can Pick whatever amount you like and then email it to yourself to print and give as a gift or email it to your recipient of choice.